Parkadelphia is an 800+ space garage in the heart of downtown Philadelphia, owned by Tower Investments. Surrounded by high-rise mixed-use, residential, and retail developments, the garage serves a wide range of drivers in one of the city’s busiest areas. For years, it was operated using traditional gate arms and full-time staffing models, but over time, the operation became a burden.
Mixed-Use
Philadelphia, PA, USA
Garage
Despite its prime location, Parkadelphia was underperforming. Gate arms frequently broke, creating traffic jams, poor driver experiences, and leaving ownership with expensive repairs. On-site staffing was costly yet inconsistent. Cash payments made revenue tracking unreliable and caused leakage.
“Before AirGarage, we didn’t know how many cars came in and out every day. There was no accountability. We were in the dark.”
Tower Investments began looking for a smarter solution, but the idea of removing gates and attendants raised concerns about enforcement, security, and control. But above everything, they knew they needed to try something new that could make the garage operationally efficient, profitable, and easier to manage.
AirGarage removed the outdated equipment and replaced it with AirSight, a gateless, camera-powered system using license plate recognition (LPR) technology. Drivers now enter and exit freely while the system automatically tracks trips and handles enforcement in real time. Cash was eliminated for mobile web payments, simplifying the process for both guests and ownership.
“I was skeptical at first, but the AirGarage system just worked. No more broken gates. No more guesswork.”
At the same time, Tower gained unprecedented transparency into actionable performance data with AirGarage’s insights dashboard. They gained real-time data on revenue, occupancy, and driver behavior, giving their team complete control without daily headaches.
“It was a total shift. We didn’t lose control, we finally gained it.”
After transitioning to AirGarage:
Revenue grew 20% month over month
Congestion at exits disappeared
Manual oversight was replaced with automated enforcement and clear reporting
The Parkadelphia garage, once a daily source of complaints, is now a smooth, high-performing asset. Tower Investments has since expanded its partnership with AirGarage to additional properties, including The Showboat Resort in Atlantic City.
