Space Force FAQ
Answers to the most common questions from AirGarage Space Force enforcement contractors.
How Space Force Works
What is AirGarage Space Force?
Space Force is AirGarage's network of enforcement contractors. Using the Space Force app, you scan license plates at AirGarage-managed lots to identify drivers who haven't paid, and leave a parking ticket for violators. You get paid per scan and per ticket issued.
What happens when I find a violator?
The first time you find a violator, the app will prompt you to leave a ticket. After scanning the license plate, tap the photo of the plate to continue, then the camera opens again. Leave the parking ticket under the driver's windshield wiper and take a photo to prove you did — this is how we confirm payment and prove the driver was warned. Use only the pre-printed tickets we provide, and fill in every field (license plate, date, time, make/model) so we can track tickets accurately.
What if a car already has a ticket, or looks like a repeat violator?
The app will guide you on the correct course of action. If a car already has a ticket, don't add another — only replace a ticket if it's damaged or weathered. If you notice a repeat violator or a car that looks abandoned, contact us immediately.
What is an auto-start?
An auto-start occurs when you scan a car that's associated with a driver's AirGarage account but doesn't have an active parking session. Once auto-started, we begin the driver's parking session and automatically charge them the daily maximum rate.
Pay & Payouts
How much will I get paid?
The base rate starts at $0.15 for every car you scan and $0.50 for each ticket you leave on an illegally parked car. Multipliers of 3x-4x are often in effect, and rates are subject to change at any time — you can always see the current payment rate for a given lot in the Space Force App. If you scan at least 12 days in a given month, you're eligible for a monthly bonus of $2.00 for each ticket you issued that gets paid.
When will I get paid, and how?
Your earnings are sent out at the end of every day at 2 PM Pacific / 5 PM Eastern. Once sent, they're transferred to your bank account via Direct Deposit, which can take up to 5 business days to arrive, just like a regular paycheck.
How do I set up Direct Deposit?
In the Space Force app, go to the menu and then to Payouts. Tap "Connect Bank Account" and go through the setup flow to create a Stripe account, which will ask for either your bank info or a debit card. Setting up with a debit card usually gets you paid out faster. Text us if you run into any issues, or if you don't see the option to connect your bank account at all.
Safety & Support
What do I do if I feel unsafe, or someone confronts me?
Your first goal should always be to diffuse the situation. We have a zero-tolerance policy for any form of violence, aggression, or escalation. Keep the person calm, don't confront them verbally or physically, and use your judgement on when to walk away — we'd rather let a violator go than have you put yourself in danger. If you ever feel your safety is at risk, call 911 immediately. If someone asks why you're scanning plates, calmly explain that you're an enforcement contractor working with AirGarage to make sure everyone in the lot is paid. If they have a question about their own parking rental, let them know you're an independent contractor and they should contact AirGarage directly.
How do I get pre-printed tickets and a safety vest?
If you confirm you'd like to continue scanning with us consistently, we'll send you pre-printed parking tickets and a safety vest. Text (213) 319-4672 with your mailing address and we'll send them your way.
Have more questions, or need help?
Text us any time — we'll respond as soon as we're able (we do sleep sometimes): (213) 319-4672
